Privacy Policy

Summit CRM, Ltd. recognizes the importance of personal information. Accordingly, we have implemented the following measures.

• We shall utilize appropriate means to protect personal information in accordance with our company rules and organizational systems.
• When collecting personal information, we will inform the customer of the intended purpose and our contact information. Such information will be acquired only to the extent necessary.
• We will utilize personal information solely for the intended purpose, and handle such personal information in an appropriate manner. We will not disclose personal information to any third parties other than those for which advance permission has been obtained, except in cases where such disclosure is legally permitted.
• We shall endeavor to keep personal information accurate and up-to-date, and shall take measures to prevent the illegal access to, or the loss, destruction, falsification or leakage of personal information.
• In the event that we entrust the handling of personal information, we shall obligate entrusted person to seek appropriate security control for personal information according to contract and we shall exercise necessary and appropriate supervision over such entrusted person.
• We shall give sufficient instructions to our directors, officers and employees to inform them of the importance of the protection of personal information in accordance with this Privacy Policy.
• We shall comply with all applicable laws, regulations, guidelines and any other standards with regard to the handling of personal information, and shall periodically review and improve our security control actions of personal information and policy as provided above.

Policy on Handling of Customer Personal Information

Recognizing the importance of personal information provided by customers (hereinafter "Customer's Personal Information"), we, Sumｍit CRM, manage this information as described below to handle it properly.

1.Purposes for utilization of personal information

We utilize Customer's Personal Information within the necessary scope for achieving the following purposes. We will not utilize Customer's Personal Information for purposes other than the following without the advance consent of the customer.

• ・For provision to customers of our products and services
• ・For provision to customers of information about our products and services
• ・For research and development leading to new products and services

2.Provision of personal information to a third party

We will not, except in cases where legally permitted, provide Customer's Personal Information to a third party without the advance consent of the customer.

3.Security Control Action

We shall take actions to keep Customer's Personal Information accurate and up-to-date, and to prevent illegal access to the Customer's Personal Information as well as loss, destruction, falsification, or leakage.

4.Entrusting the handling of Customer's Personal Information

In the event that we entrust the handling of Customer's Personal Information, we shall obligate such entrusted person to take appropriate security control according to contract and we shall exercise necessary and appropriate supervision over such entrusted person.

5.Observance of laws and review of policies

We shall observe all applicable laws, regulations, guidelines and any other standards related to the handling of Customer's Personal Information, and shall periodically review and improve our policies as provided above.

6.Handling of personal information specific to products and services

We may in some cases separately stipulate handling of Customer's Personal Information, such as purpose for utilization, individually for specific products or services provided by us.

7.Disclosure, correction, and ceasing utilization of personal information

When requests are made by customers for disclosure, correction, or ceasing use of their own personal information, we shall endeavor to handle the requests properly and promptly upon confirming the identity of the customer. Please note that in response to such requests for disclosure, etc., we may ask the customer to present documentation confirming identity (driver license, passport, etc.).

Please use the contact information below for making requests to us for disclosure, etc. of Customer's Personal Information, as well as for inquiries involving complaints or consultation.

【Summit CRM, LTD. Personal Information Inquiries】
Administration Group, Summit CRM, Ltd.
1-2-2 Hitotsubashi, Chiyoda-ku, Tokyo 100-0003 JAPAN
Tel: +81-3-5219-3800

Handling of Personal Information on This Website

1.Access logs

A record of accesses to this site is automatically kept in access logs. This is done solely for statistically analyzing use of this site for the purpose of improving site usability. No customer's personal information is stored in the logs.

2.Use of cookies

We make use of cookies on some web pages. A cookie is a function that sends data from a web server to the user's browser and then references the data. It is not used to collect customer's personal information. The user's browser can be set not to accept cookies.

3.Handling of personal information on other websites

We cannot be responsible for personal information protection by other sites linked to from this site. Please confirm the policies of each site.

Terms and Conditions of Use

This Website (https://www.scrm.co.jp) is provided by Summit CRM, Ltd.. Before entering this Website and accessing the information it contains, please note the following Terms and Conditions. These Terms and Conditions may be changed as deemed necessary. We ask that you verify the latest Terms and Conditions before using this Website.

1.Copyrights

All copyrights related to this Website and the information it contains belong to the Sumitomo Corporation Group, unless otherwise specified. If you intend to use (including reproduce and reprint) the information disclosed on this Website beyond the scope permitted by the Copyright Act, you must obtain the prior consent of the Company.

2.Trademarks, Etc.

Trademarks of the Company used on this Website are trademarks of Sumitomo Corporation and the Sumitomo Corporation Group. You cannot use these trademarks without the written permission of the Company.

3.Disclaimer

The information on this Website is provided with the greatest care. However, the Sumitomo Corporation Group does not warrant or make any representations regarding the information on this Website in terms of its correctness, accuracy, completeness, reliability, safety (including the absence of computer viruses or other harmful content on this Website or the server), etc. The Sumitomo Corporation Group assumes no responsibility for any direct or indirect damage arising from the use of this Website.

4.Disclaimer about Forward-Looking Information

Information disclosed on this Website includes future projections of the Sumitomo Corporation Group determined by Sumitomo Corporation Group management based on information available at the time, as well as information about risks and factors of uncertainty related to economic trends, intensified competition in the industry, market demand, exchange rates, tax laws and/or other laws. Accordingly, operating results and other information published in the future may vary due to these factors. The Sumitomo Corporation Group is in no way responsible for any damage incurred due to the use of information disclosed on this Website. Further, the Sumitomo Corporation Group is under no obligation to revise and/or publish forward-looking information on this Website based on new information and/or future events.
The information published on this Website is not a solicitation for investment. Investors are advised to make their own investment decisions.

5.Accessibility

This website has been designed with accessibility in mind, providing content that is easy to use and plain to understand for many website users.
Summit CRM, Ltd. has created and operated this website based on "Web Content Accessibility Guidelines (WCAG) 2.0" published by "World Wide Web Consortium (W3C). "

6.Links

Before linking to this Website, the Company asks that you obtain prior permission from the Company.
Please inform us of your intention via "Contact Us."
When you contact us, please provide the following information in the "Comments" field.

URL of linking website (required)
Purpose of link (optional)
Information provided will be used strictly for communications regarding links. Please read "Privacy Policy" for more regarding personal information.

For more regarding setting links, please see "Configuration Guidelines." When linking to this Website, the Company assumes no responsibility for complaints, claims for indemnification, or other claims against your company or your company's website from a third party.
Websites of third parties linked to/from this Website are not under control of the Company. The Sumitomo Corporation Group makes no guarantees about, and in no way responsible for, the content of linked websites. The use of such linked websites is subject to the terms and conditions of the websites in question.